1. What services does MNA Solutions LLC provide?

We provide professional digital solutions including website design & development, eCommerce store setup, landing page creation, SEO setup, performance optimization, website security configuration, and related digital business services tailored for startups, entrepreneurs, and small to medium-sized businesses.

2. Do you offer custom website solutions?

Yes. Every project is customized based on your business goals, branding requirements, and functionality needs. We do not use generic templates unless specifically requested by the client.

3. Who owns the website after completion?

Once full payment is received, the client owns the website content and structure delivered. Third-party tools, plugins, or licensed software remain subject to their respective license terms.

4. Do you provide domain and hosting services?

We can assist with domain and hosting setup, but clients may also use their preferred provider. Hosting and domain fees are separate unless included in a specific package.

Payments & Billing

5. What payment methods do you accept?

We accept major credit and debit cards. All payments are processed securely and require prior authorization.

6. Will my payment be recurring?

No. All payments are one-time charges unless a recurring service agreement (such as maintenance) is clearly agreed upon in writing.

Your card statement descriptor will appear as:
mnasolutions.online (One Time Charge)

7. Do you offer refunds?

Yes. We offer refunds in accordance with our Refund & Returns Policy. Refund eligibility depends on project stage, service type, and work completed.

For details, please review:
https://mnasolutions.online/refund_returns/

Project & Delivery

8. How long does it take to complete a website?

Typical turnaround time ranges from 3 to 10 business days depending on project scope, content availability, and revisions.

9. What do I need to provide to get started?

You may need to provide:

  • Business details

  • Logo and branding materials (if available)

  • Content (text, images, services description)

  • Access to hosting/domain (if applicable)

If you do not have content, we can assist with formatting and structure guidance.

10. Do you provide revisions?

Yes. We offer reasonable revisions during the project development phase. Major scope changes may require additional fees.

11. Will my website be mobile-friendly?

Yes. All websites we develop are responsive and optimized for desktop, tablet, and mobile devices.

Technical & Support

12. Do you provide SEO services?

We provide basic on-page SEO setup including meta tags, image optimization, and URL structure. Advanced SEO campaigns can be quoted separately.

13. Do you offer ongoing maintenance?

Maintenance services can be provided upon request. This may include updates, backups, monitoring, and minor adjustments.

14. Is my website secure?

We implement basic security configurations such as firewall setup, secure login configuration, and backup systems. However, ongoing security depends on hosting quality and regular updates.

Policies & Legal

15. Where can I read your Terms & Conditions?

You can review our Terms & Conditions here:
https://mnasolutions.online/terms-and-conditions/

16. How is my information protected?

We take privacy seriously and handle customer data according to our Privacy Policy:
https://mnasolutions.online/privacy-policy/

17. What happens if there is a payment dispute?

We encourage customers to contact us directly to resolve any concerns. We maintain detailed service records and authorization confirmations to ensure transparency and fairness.

Still Have Questions?

If you need additional assistance, please contact us:

📧 info@mnasolutions.online
📞 +1 (251) 901-5321
🌐 https://mnasolutions.online/contact-us/